Contact Us
Our customer support team is available to assist with account inquiries, technical issues, betting questions, and responsible gaming concerns. We maintain strict compliance with Bangladesh gaming regulations and provide multilingual support for all players. Last updated: January 10, 2026.
Communication Channels
We offer multiple contact methods to ensure you reach us through your preferred platform. Response times vary by channel, with live chat providing immediate assistance during operational hours.
- Live chat support available 24/7 on our platform
- Email: [email protected] for detailed inquiries
- Phone: +880 1700-555-234 (Bangladesh timezone, 10 AM – 10 PM)
- WhatsApp messaging for urgent matters
- Contact forms on website for formal complaints
Support Departments
Different teams handle specific areas to ensure faster resolution. Please direct your inquiry to the appropriate department for efficient service.
- Account Management: Password reset, verification, deposits
- Technical Support: App issues, website errors, device compatibility
- Betting Assistance: Odds clarification, wagering rules, match information
- Responsible Gaming: Self-exclusion, limit settings, resource referrals
- Compliance: Legal questions, data requests, regulatory concerns